Shipping policy

Order Processing Time

All orders are packaged and processed within 1 to 3 business days. Orders are not shipped or delivered on weekends or statutory holidays.

Free Local Pickup

Free local pickup is available for customers in Airdrie, Alberta. Once your order is ready, you will receive an email notification containing pickup instructions and location details.

Shipping Rates and Delivery

Shipping charges for your order are calculated automatically at checkout through Canada Post based on package weight and destination. Delivery times depend on the shipping speed selected at checkout.

Tracking Your Order

When your order ships, you will receive an email notification containing a Canada Post tracking number. Please allow up to 48 hours for tracking information to activate.

Damaged Packages

If your order arrives damaged, please contact us immediately with your order number and a photo of the damaged package so we can make it right